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The Shingo Institute is committed to providing best-in-class, cutting-edge education.

It is designed to assist you in your organization’s cultural transformation.


Attendees comment on their Shingo training experience

Countless organizations have, at one time or another, begun a “lean journey” or have implemented an improvement initiative of some sort. At the foundation of these initiatives are a number of tools that seem to promise exciting new results. While many organizations may see significant improvement at first, almost all of these initiatives meet disappointing ends. Leaders quickly find that lean tools such as six sigma, jidoka, SMED, 5S, JIT, quality circles, etc., are not independently capable of effecting lasting change.

Years ago, we set out on an extended study to determine the difference between short-lived successes and sustainable results. Over time, we noticed a common theme: the difference between successful and unsuccessful effort is in the ability of an organization to ingrain timeless and universal principles into its culture rather than rely on a superficial implementation of tools and programs. Our findings were confirmed as we looked back at nearly three decades of assessing organizational culture and performance as part of the Shingo Prize process. Since 1988, we’ve seen, first-hand, how quickly tool-based organizations decline in their ability to sustain results. On the other hand, organizations that anchor their improvement initiatives to principles – or understand the “why” behind the “how” and the “what” – experience significantly different results.

To best illustrate our findings, we developed the Shingo Model™, the accompanying Shingo Guiding Principles and the Three Insights of Enterprise Excellence.


DISCOVER EXCELLENCE

Our foundational, two-day workshop that introduces the Shingo Model™, the Guiding Principles and the Three Insights to Enterprise Excellence™. With real-time discussions and on-site learning at a host organization, this program is a highly interactive experience. It is designed to make your learning meaningful and immediately applicable as you learn how to release the latent potential in your organization and achieve enterprise excellence.

As a DISCOVER participant, you will


CULTURAL ENABLERS

ENABLE builds upon the knowledge and experience gained at the DISCOVER EXCELLENCE workshop and takes you deeper into the Shingo Model™ by focusing on the principles identified as Cultural Enablers:

Cultural enablers make it possible for people within the organization to engage in the transformation journey, progress in their understanding and, ultimately, build a culture of enterprise excellence. Enterprise excellence cannot be achieved through top-down directives or piecemeal implementation of tools. It requires a widespread commitment throughout the organization to execute according to the principles of enterprise excellence.


CONTINUOUS IMPROVEMENT

Continuous improvement begins by clearly defining value through the eyes of customers. IMPROVE continues the discussion around ideal behaviors, fundamental beliefs and behavioral benchmarks as they relate to the principles of Continuous Improvement:


ENTERPRISE ALIGNMENT

To succeed, organizations must develop management systems that align work and behaviors with principles and direction in ways that are simple, comprehensive, actionable and standardized. The work of a team is greater than the sum of its individual parts.

Creating value for customers is ultimately accomplished through the effective alignment of every value stream in an organization. ALIGN concludes the Shingo workshops diving into the principles of Enterprise Alignment:


BUILD EXCELLENCE

BUILD EXCELLENCE is the capstone course that takes all the detailed learnings from the previous four Shingo courses which develop the structure of the Shingo Model™ . This final course demonstrates the integrated execution of systems that drive behavior toward the ideal as informed by the principles in the Model. BUILD EXCELLENCE helps build a structured road map to ex­ecute a cultural transformation. It builds upon a foundation of principles, using tools that already exist within many organizations. It teaches the student how to build systems that drive behavior which will consistently deliver desired results.

Upcoming Workshops

All workshops are 8 a.m. - 5 p.m. unless otherwise noted.



DISCOVER


  • 26 - 27 July 2017

    Host Company: Resonetics
    Location: Coyol, Alajuela, Costa Rica
    Affiliate: PXS Performance Excellence Solutions

    Register

  • 27 - 28 July 2017

    Host Company: Liberty Mutual - Brazil
    Location: São Paulo, Brazil
    Affiliate: Shingo Institute

    Register

  • 27 - 28 July 2017

    Host Company: OC Tanner
    Location: Salt Lake City, UT, United States
    Affiliate: GBMP

    Register

  • 03 - 04 August 2017

    Host Company: LATAM Airlines
    Location: Santiago, Chile
    Affiliate: Shingo Institute

    Register

  • 07 - 08 September 2017

    Host Company: Royal Automobile Association (RAA)
    Location: Adelaide, South Australia, Australia
    Affiliate: S A Partners LLP

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  • 21 - 22 September 2017

    Host Company: Primetals @ The Northeast Lean Conference
    Location: Worcester, MA, United States
    Affiliate: GBMP

    Register

  • 27 - 28 September 2017

    Host Company: Ipsen
    Location: Wrexham, Wales, United Kingdom
    Affiliate: The Manufacturing Institute (TMI)

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  • 03 - 04 October 2017

    Host Company: Dwr Cymru, Contact Centre, Linea
    Location: Cardiff, United Kingdom
    Affiliate: S A Partners LLP

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  • 18 - 19 October 2017

    Host Company: Industrial Scientific
    Location: Pittsburgh, PA, United States
    Affiliate: Value Capture LLC

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  • 25 - 26 October 2017

    Host Company: Osram
    Location: Monterrey, Mexico
    Affiliate: Opex Academy

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  • 06 - 07 November 2017

    Host Company: Corporation STERIS Canada
    Location: Quebec, QC, Canada
    Affiliate: GBMP

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  • 07 - 08 November 2017

    Host Company: Entek
    Location: Newcastle upon Tyne, United Kingdom
    Affiliate: The Manufacturing Institute (TMI)

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  • 05 - 06 December 2017

    Host Company: Appvion, Inc. - Spring Mill
    Location: Roaring Spring (Altoona), PA, United States
    Affiliate: GBMP

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  • 06 - 07 December 2017

    Host Company: AstraZeneca
    Location: Macclesfield, Cheshire, United Kingdom
    Affiliate: The Manufacturing Institute (TMI)

    Register

  • 14 - 15 March 2018

    Host Company: Countdown Supermarkets
    Location: Auckland, New Zealand
    Affiliate: S A Partners LLP

    Register

ENABLE


  • 30 - 31 August 2017

    Host Company: Newsprinters
    Location: Knowsley, Merseyside, United Kingdom
    Affiliate: The Manufacturing Institute (TMI)

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  • 11 - 12 September 2017

    Host Company: Waters Corporation
    Location: Milford, MA, United States
    Affiliate: GBMP

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  • 19 - 20 October 2017

    Host Company: OC Tanner
    Location: Salt Lake City, UT, United States
    Affiliate: GBMP

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  • 04 - 05 December 2017

    Host Company: Airbus
    Location: Brisbane, Australia
    Affiliate: S A Partners LLP

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  • 04 - 05 December 2017

    Host Company: Corporation STERIS Canada
    Location: Quebec, QC, Canada
    Affiliate: GBMP

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  • 18 - 19 June 2018

    Host Company: Auckland Council, Leisure Services
    Location: Auckland, New Zealand
    Affiliate: S A Partners LLP

    Register

IMPROVE


  • 13 - 15 June 2017

    Host Company: Mass Mutual Financial Services
    Location: Springfield MA, United States of America
    Affiliate: GBMP

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  • 06 - 08 November 2017

    Host Company: Mylan Alphapharm
    Location: Brisbane, Queensland, Australia
    Affiliate: S A Partners LLP

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  • 15 - 17 November 2017

    Host Company: OC Tanner
    Location: Salt Lake City, UT, United States
    Affiliate: GBMP

    Register

ALIGN


  • 15 - 16 August 2017

    Host Company: Mass Mutual Financial Services
    Location: Springfield MA, United States of America
    Affiliate: GBMP

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  • 25 - 26 September 2017

    Host Company: Airbus
    Location: Brisbane, Queensland, Australia
    Affiliate: S A Partners LLP

    Register

  • 05 - 06 October 2017

    Host Company: Appvion
    Location: Appleton, WI, United States
    Affiliate: GBMP

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  • 26 - 27 October 2017

    Host Company: Dish Network
    Location: Spartanburg, SC, United States
    Affiliate: GBMP

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  • 30 - 31 October 2017

    Host Company: Auckland Council, Leisure Services
    Location: Auckland, New Zealand
    Affiliate: S A Partners LLP

    Register

  • 14 - 15 December 2017

    Host Company: OC Tanner
    Location: Salt Lake City, UT, United States
    Affiliate: GBMP

    Register

BUILD


  • 02 - 03 August 2017

    Host Company: Assa Abloy
    Location: Phoenix, AZ, United States
    Affiliate: Key Performance Consulting

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  • 03 - 04 October 2017

    Host Company: Mass Mutual Financial Services
    Location: Springfield, MA, United States
    Affiliate: GBMP

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  • 12 - 13 October 2017

    Host Company: Leyland Trucks
    Location: Leyland, Lancashire, United Kingdom
    Affiliate: The Manufacturing Institute (TMI)

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  • 08 - 09 November 2017

    Host Company: Fort Wayne Metals
    Location: Fort Wayne, IN, United States
    Affiliate: GBMP

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  • 30 November - 01 December 2017

    Host Company: Dish Network
    Location: Spartanburg, SC, United States
    Affiliate: GBMP

    Register

  • 18 - 19 January 2018

    Host Company: OC Tanner
    Location: Salt Lake City, UT, United States
    Affiliate: GBMP

    Register


Check out other educational offerings from the Shingo Institute


Study Tour

“…the single best lean experience on Earth.”
– Aaron Baker, President & CEO, Cannon Safe

Conference

Engage with hundreds of leaders and improvement professionals from across the globe at our premier annual event.